Tickets
Spaces and routes
Accessible bathrooms
Early boarding
Accessibility information
Audiodescription
Parking
Language
360° Videotour
Contact
The Sophiensæle are constantly working on developing and improving our accessibility. To do this, we rely on your feedback. We look forward to your questions and suggestions at any time! Please don't hesitate to contact us at or 030 - 27 89 00 35.
All performances will take place under consideration of current legal protection and hygiene measures [1]. Detailed information about the current Covid-19 hygiene rules [1] and tickets can be found HERE.
[1] Our protection and hygiene measures are based on the Infection Protection Act (IfSG) of 01.01.2001, the current SARS-CoV-2 Infection Protection Ordinance of the State of Berlin, the current Hygiene Framework Concept for Cultural Institutions in the State of Berlin and the current recommendations of the Robert Koch Institute on infection protection.
Tickets
Due to the limited seating capacity, we recommend purchasing tickets online via our webshop. Online pre-sale ends 2 hours before the performance begins. Please book a "Sitzsack-Ticket" if you need a beanbag-seat.
Disabled people get a reduced-price ticket. If you attend the performance with an assistant, they will receive a free ticket. The companion ticket can be booked online, by telephone or at the box office in combination with a reduced ticket called “ermäßigt (Behinderung)” or – as a wheelchair user – “ermäßigt (mit Rollstuhl)“. Due to safety regulations, a maximum of two people in wheelchairs are permitted per event in the Festsaal and Hochzeitssaal.
The box office opens 2 hours before the performance begins. Our ticket telephone 030 283 52 66 is staffed from Monday to Friday between 4 and 6 pm.
Further information on ticketsales can be found here.
Spaces and routes
The Kantine is at ground level and accessible without steps. The Festsaal (1st floor) and Hochzeitssaal (3rd floor) can be reached via an elevator (1.76 m x 2.71 m) when accompanied by the house staff. To use the elevator please contact our evening staff. The distance from the street to the elevator is approx. 60 m. The distance from the street to the ticket office is approx. 25 m. Find a 360° tour through the building HERE.
Accessible bathrooms
An accessible toilet (entrance door 1m in width) is available on the 1st floor and can be reached via the elevator. It can be accessed via the Festsaal foyer. For events in the Hochzeitssaal there is a WC on the 3rd floor with an entrance and cabin door 81 cm wide, the other cabin doors are 56 cm wide. From the 3rd floor as well as from the ground floor you can reach the accessible WC on the 1st floor by using the elevator.
Early boarding
There is free seating in the Sophiensaele. If, for artistic reasons, the door to the auditorium does not open until very shortly before the performance begins, there is the option of early boarding. This is the early admission for all people (especially with visible or non-visible disabilities) who want a specific seat or a more relaxed admission. Early Boarding usually starts 10-20 minutes before the performance starts. The meeting point is next to the bar. Five minutes before Early Boarding begins, an on-site announcement will draw your attention to it once again. Our evening staff will be happy to help you find the meeting point. If you need a beanbag or wheelchair seat, please book it online via our webshop.
Accessibility information
We aim to provide individual "accessibility information" for each piece in our program. This includes information on lighting and sound, special effects such as fog, possible trigger content, the seating and audience situation and more. As of two weeks before the first performance date you will find the accessibility information below the announcement text of each performance on our website.
Audiodescription
We regularly offer audiodescriptions and tactile tours of selected performances to make them accessible to blind and visually impaired people. The tactile tour takes place prior to the performance. The stage space is explored, props and costumes are described. The performers introduce and describe themselves. In the audiodescription over wireless headphones the processes on stage are described. This gives people with visual impairments access to the visual elements of a performance: movement, gestures, facial expressions, stage design, costumes and props are described. Places for audio description are limited. Registration at or 030 27 89 00 35.
We offer a pick-up service for blind and visually impaired persons from the nearby S-Bahn, U-Bahn and tram stations. These are U-Bahn Weinmeisterstraße, S-Bahn Hackescher Markt or the tram station Weinmeisterstraße/Gipsstraße. An accompany back to the stations is also possible. To make use of the pick-up service, please contact Hannah Aldinger within our office hours (Monday to Friday, 10am - 6pm) at 030 27 89 00 35 or .
For further information and registration please contact Hannah Aldinger at: | 030 27 89 00 35
Parking
Parking spaces for disabled people are available in the immediate vicinity: One parking space at Sophienstraße 21 (approx. 50 m away); two parking spaces at the corner of Rosenthaler/ Neue Schönhauser (Neue Schönhauser Str. 9, approx. 230 m away).
Language
For all productions, you will find information about any required language skills in our print and online media.
360° Videotour
Contact
For further information and registration please contact us at: 030 27 89 00 35 or